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Customer Service
Return Policy
At Neauxla Clothing, we strive to provide you with the best online shopping experience. If you're not completely satisfied with your purchase, we're here to help. Please read our return policy carefully.
Return Process
- Contact our customer support team at neauxlaclothing@gmail.com to initiate the return process. Please provide your order number, the item(s) you wish to return, and the reason for return.
- After receiving approval for your return, we will provide you with a return authorization number and further instructions.
Store Credit & Expiration
- Store credit will be issued in the form of a code, which you can use for purchase on our website.
- Store credit expires 2 weeks from the date of issue. Please be sure to use it before the expiration date.
Shipping
To qualify for free standard shipping, your order must meet or exceed $99 or more after any applicable discounts or promotions have been applied. The total order value should be $99 or more before taxes and fees.
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